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News and Updates

News and Updates is your direct line to your community, keeping players, customers, and followers informed, engaged, and coming back. Whether you’re a publisher sharing organized play announcements and product releases, or a retail store posting new inventory, event changes, or weather-related cancellations, this is where your voice lives. Users who have favorited your organization are notified, ensuring your most important updates never go unnoticed.

Only Organization Owners and Journalists can post news and updates.

Navigate to your Hub and select the News tab.

Screenshot of the News and Updates card in the Hub

Select Share Update to begin composing a new post. You can also filter existing updates by Publication Status (Draft or Published), and reset the filter with Clear Filters.

Screenshot of the Share Update button and Publication Status filter

The following fields can be customized:

TitleTitle of the news update, shown in users’ notification feeds. Up to 100 characters.
BodyDetails of your news update. This field uses the rich-text editor, just like the event details description editor, and can include images.
ActivitiesThe games your update is about, if any. When you select activities, only users who have favorited both your organization and one of those activities are notified.
StatusDraft or Published. Save an update as a draft to publish it later. Once an update is published, it can’t be moved back to Draft.
Post DateOptional. The date shown on the update, which can’t be in the future. Leave it blank to use the time it’s published, or set an earlier date when importing older posts.
Send to Mailing ListAppears when you publish. Turn it on to email and notify users who have favorited your organization. Turn it off to publish quietly, for example when importing older posts, and no one will be notified, now or later.

Screenshot of the Share News and Updates form

When you’re ready, select Create. If the update is set to Published, confirm with Publish. The confirmation shows who will be notified, and publishing can’t be undone.

Screenshot of the Publish Update confirmation with Send to Mailing List on Screenshot of the Publish Update confirmation with Send to Mailing List off

After you publish a News Update, users who have favorited your organization receive a notification under Messages in their notification bell. They also receive an email if their Organization Updates email setting is turned on.

Screenshot of a news update in the Messages section of the notification bell

Favoriting your organization is what gets users your news and updates. Direct your community to your organization page and have them select Favorite (the star button on mobile).

Screenshot of the Favorite button on an organization page

After favoriting, they’re also asked whether they’d like to join your mailing list. The mailing list is separate from News and Updates. Refer to the Mailing List doc for details.

Screenshot of the prompt to join an organization's mailing list